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Warranty

Our commitment to quality and your satisfaction.

Our Quality Guarantee

At Korperpflege®, we stand behind the quality of our products. All our merchandise is covered by our standard warranty against manufacturing defects.

This warranty ensures that our products will be free from defects in materials and workmanship under normal use during the warranty period.

Warranty Period

The warranty period varies by product category:

Apparel

30 days from the date of purchase

Footwear

60 days from the date of purchase

Sports Equipment

90 days from the date of purchase

Premium Collection

1 year from the date of purchase

What's Covered

  • Manufacturing defects in materials and workmanship
  • Premature deterioration or failure not caused by normal wear and tear
  • Issues with zippers, seams, or fastenings
  • Color bleeding or fading beyond normal expectations

What's Not Covered

  • Normal wear and tear from regular use
  • Damage caused by improper care, misuse, or accidents
  • Alterations or modifications made to the product
  • Products purchased from unauthorized retailers

How to Claim Your Warranty

To make a warranty claim, please follow these steps:

  1. Contact our customer service team with your order number and a description of the issue.
  2. Provide clear photos showing the defect or issue with the product.
  3. If approved, you'll receive instructions on how to return the item.
  4. Once we receive and inspect the item, we'll process a replacement, repair, or refund.

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