Shipping & Delivery Policy

All orders are processed within 1–3 business days after payment confirmation.

You will receive a confirmation email once your order is placed, followed by a shipping notification with tracking details once dispatched.

During high-demand periods or public holidays, order processing may take slightly longer.

We proudly ship worldwide, ensuring customers in every region can enjoy our apparel.

Delivery timelines and shipping rates may vary depending on your country, customs process, and courier service availability.

Standard international delivery usually takes 7–10 business days after dispatch.

Please note that delays may occur due to:

• Customs inspections or import regulations
• Unforeseen courier issues
• Regional weather or logistic restrictions

If your order has not arrived after 15 business days, please contact us for support at contact@korperpflegecollection.com.

Shipping costs are calculated at checkout based on destination and order weight.

You will see the final shipping cost before confirming your purchase.

From time to time, we may offer free shipping promotions, which will be clearly stated on our website or promotional emails.

Once shipped, you will receive a tracking number via email.

You can use this link to follow your shipment's progress until it reaches your doorstep.

If you do not receive tracking details within 5 business days after placing your order, please reach out to our support team.

International orders may be subject to customs duties, taxes, or import fees, depending on your country's regulations.

These charges are the responsibility of the customer and are not included in our prices.

We recommend contacting your local customs office for more information before placing an order.

If your package arrives damaged or incomplete, please notify us within 48 hours of delivery with supporting photos.

We will investigate the issue and, if applicable, arrange a replacement or refund.

We are not responsible for delays caused by incorrect shipping details, failed delivery attempts, or unclaimed parcels.

Please ensure all shipping details provided are correct at checkout.

We are not responsible for lost or delayed shipments caused by inaccurate addresses.